Training Cambridge IGCSE Business Studies (9–1) revision
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In plain words
Training gives employees the knowledge and skills to do their jobs well, or to do new ones. It costs money and time, and businesses do it because untrained workers cost more in mistakes, accidents and lost customers.
There are three kinds to know.
5 things to know
- Induction training introduces a new employee to the business: the people, the rules, the workplace and health and safety.
- On-the-job training happens at the workplace, by watching and working alongside an experienced employee. It is cheap, fitted to the business, and the trainee produces while learning. But the trainer's own work slows down, and bad habits can be passed on.
- Off-the-job training happens away from the workplace, at a college or training centre. Experts teach it and new ideas come into the business. But it is expensive, and the worker produces nothing while away.
- Benefits of training to the business: higher productivity, better quality, fewer accidents, and more flexible and motivated staff.
- Benefits to employees: new skills, a better chance of promotion and higher pay.
Tips and tricks
- A risk of training to remember: a newly qualified worker may leave for a better-paid job with a competitor.
- Induction is for new staff only. If the question is about an employee who has been there for years, it is not induction.
It lands in your notebook with its questions as flashcards.
Training: 5 questions and answers
These are the quiz’s questions. Do the quiz first, then come back here for the ones that got you.
Which training is given to a new employee on their first day?
It introduces them to the business.
An apprentice learns by working beside an experienced mechanic in the garage. This is
The training happens at the workplace while working.
Which is an advantage of off-the-job training?
Specialist trainers know methods the business may not.
Which is a benefit to a business of training its staff?
Skilled workers work more safely and accurately.
What is a risk for a business that pays for expensive training?
The business pays, and a competitor may benefit.
Quiz
5 questions
Tap an answer and you’ll see straight away whether it’s right, and why.
Worksheet
3 questions, 8 marks. Write your answers on paper, then check them.
Training
Cambridge IGCSE Business Studies (9–1) 0986 · 8 marks · papermunch.org
Name ______________________________ Date ______________
Define induction training.[2]
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Training given to new employees to introduce them to the business, its procedures and the people they will work with.
Explain two advantages of on-the-job training.[3]
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It is cheaper than sending workers on courses. The employee learns in the real workplace and still produces some output while being trained.
Explain one advantage and one disadvantage of off-the-job training.[3]
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Advantage: it is taught by specialists, so employees learn up-to-date skills that nobody in the business may have. Disadvantage: it is expensive, and the employee does no work for the business while away.
Answers: Training
- 1. Training given to new employees to introduce them to the business, its procedures and the people they will work with.
- 2. It is cheaper than sending workers on courses. The employee learns in the real workplace and still produces some output while being trained.
- 3. Advantage: it is taught by specialists, so employees learn up-to-date skills that nobody in the business may have. Disadvantage: it is expensive, and the employee does no work for the business while away.