Interviews Cambridge IGCSE Sociology revision

Not started

Learn it

In plain words

An interview is a conversation with a purpose. It can be as rigid as a questionnaire read aloud, or as loose as a chat over tea. The looser it gets, the more you learn about one person, and the less you can say about everyone else.

7 things to know

  1. In a structured interview, the interviewer reads out a fixed list of questions, in the same order and the same words for everyone. The answers are easy to compare and count, and the method is reliable. There is little depth.
  2. In an unstructured interview, there is no fixed list of questions. It is like a guided conversation, and the respondent can talk freely. The researcher builds trust and can ask for more detail, so validity is high.
  3. Unstructured interviews take a long time, so samples are small. Every interview is different, so the method is hard to repeat and the answers are hard to compare. The interviewer needs skill.
  4. A semi-structured interview has a list of questions or topics, but the interviewer is free to ask follow-up questions. It balances the other two types.
  5. A group interview, sometimes called a focus group, involves several people at once. Discussion can bring out ideas, and it saves time. Some people may dominate, and others may just agree with the group.
  6. Compared with questionnaires, interviews have a higher response rate, and the interviewer can explain the questions.
  7. All interviews risk the interviewer effect, where the respondent's answers are shaped by the interviewer. Interviews also cost more than questionnaires, because interviewers must be trained and paid.

Worked example

A researcher wants to understand how it feels to be bullied. Explain which type of interview is most suitable.

  1. The topic is sensitive and personal, and the aim is to understand feelings.
  2. An unstructured interview lets the person describe the experience in their own words.
  3. The interviewer can build trust first, and gently ask for more detail.
  4. A group interview would be unsuitable, because people may not speak about being bullied in front of others.

Tips and tricks

  • Structured is close to a spoken questionnaire: reliable. Unstructured is close to a conversation: valid. Semi-structured sits between.
  • "Rapport" is the word for the trust between interviewer and respondent. It is the reason unstructured interviews produce honest answers.
5 questions, about 2 minutes.

It lands in your notebook with its questions as flashcards.

Interviews: 5 questions and answers

These are the quiz’s questions. Do the quiz first, then come back here for the ones that got you.

  1. Which interview uses the same fixed questions for everyone?
    • unstructured
    • group
    • structured (the answer)
    • informal

    Every respondent gets identical questions in the same order.

  2. Which interview is most like a guided conversation?
    • structured
    • unstructured (the answer)
    • multiple choice
    • postal

    There is no fixed list of questions.

  3. What is a semi-structured interview?
    • one with set questions plus freedom to ask follow-ups (the answer)
    • one with half the usual number of people
    • one carried out by post
    • one with no questions at all

    It combines a plan with flexibility.

  4. Which is a limitation of unstructured interviews?
    • they give shallow answers
    • they cannot explore feelings
    • they have very low response rates
    • they are time-consuming, so samples are small (the answer)

    Depth is bought with time.

  5. Why might answers in a group interview be less valid than in a one-to-one interview?Stretch
    • there are more questions
    • people may say what the group wants to hear (the answer)
    • the interviewer is absent
    • the answers are written down

    Peer pressure works in research too.

Still stuck on this one?Ask in the Papermunch Discord, or help someone else who is. Discord is for ages 13 and up.Join the server

Things you can type

Or go straight to

Or browse a shelf