Promotion Cambridge IGCSE Business Studies (9–1) revision

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In plain words

Promotion is how a business tells people about its product and nudges them to buy. It covers everything from a television advert to a "buy one, get one free" sticker.

It is expensive, so the question is always whether the extra sales are worth what it cost.

6 things to know

  1. The aims of promotion: to inform customers about the product, to persuade them to buy, to build a brand image, and to increase sales.
  2. Advertising is paid-for communication through media: television, radio, newspapers, posters, websites and social media. It may be informative or persuasive.
  3. Sales promotion is a short-term incentive to buy: discounts, free samples, coupons, competitions, loyalty cards and special offers.
  4. Sponsorship is paying to have the brand linked to an event or a team. Public relations is building a good image through news stories and events.
  5. Above-the-line promotion uses paid mass media, such as television and press adverts. Below-the-line promotion is everything else, such as sales promotions, sponsorship and direct mail.
  6. Technology allows adverts aimed at particular people online, messages that spread through social media, and newsletters by email.

Tips and tricks

  • Cost-effective means the right people are reached for the least money. A television advert reaches millions, which is a waste if the product is aimed at local plumbers.
  • Sales promotions lift sales for a short time. Advertising builds the brand over a long time. Say which the business needs.
5 questions, about 2 minutes.

It lands in your notebook with its questions as flashcards.

Promotion: 5 questions and answers

These are the quiz’s questions. Do the quiz first, then come back here for the ones that got you.

  1. Which is an example of sales promotion?
    • a television advert
    • a magazine advert
    • a "buy one, get one free" offer (the answer)
    • a billboard poster

    It is a short-term incentive to buy.

  2. A sports drink company pays to have its name on a football team's shirts. This is
    • a sales promotion
    • sponsorship (the answer)
    • personal selling
    • a price cut

    It links the brand to the team.

  3. Which is above-the-line promotion?
    • a loyalty card
    • free samples
    • a television advert (the answer)
    • a competition

    It is paid-for advertising in the mass media.

  4. What does "cost-effective" promotion mean?
    • spending as much as possible
    • the cheapest method, whatever the result
    • reaching the target customers for the lowest cost (the answer)
    • advertising only on television

    The result is judged against the money spent.

  5. Which is an advantage of promoting through social media?
    • It reaches nobody.
    • Messages can be targeted and shared cheaply. (the answer)
    • It cannot be updated.
    • It is always more expensive than television.

    Adverts can be aimed at particular groups, and users pass them on.

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